Privacy Policy

Your privacy is of utmost importance to us at Karmalulu. This Privacy Policy outlines how we collect, use, and safeguard your personal information. We're committed to ensuring your data is handled securely and transparently as you explore our world of fine jewelry.

Privacy Policy

This Privacy Policy explains how Karmalulu collects, uses, and shares your personal information when you visit or make a purchase from www.karmalulu.com (the "Site").

Personal Information We Collect

When you visit our Site, we automatically collect certain information about your device, such as your web browser, IP address, time zone, and cookies. We also gather information about the web pages or products you view and how you interact with the Site. We refer to this as "Device Information."

We collect Device Information using various technologies, including cookies, log files, and web beacons.

When you make a purchase or attempt to do so, we collect information like your name, billing address, shipping address, payment details, email address, and phone number. We call this "Order Information."

When we refer to "Personal Information" in this Privacy Policy, we mean both Device Information and Order Information.

How We Use Your Personal Information

We use Order Information to process orders, manage payments, arrange shipping, and provide invoices and order confirmations. We may also communicate with you, screen orders for potential risks or fraud, and, where you've indicated your preferences, send information or advertising about our products or services.

Device Information helps us screen for potential risks and fraud, optimize our Site, and generate analytics about how users browse and interact with it. This aids in assessing the success of our marketing and advertising campaigns.

Sharing Your Personal Information

We share your Personal Information with third parties to help us use it, as described in this policy. For instance, we use Shopify for our online store and Google Analytics to understand how users engage with the Site. We may also share information to comply with applicable laws or to protect our rights.

Behavioural Advertising

We use Personal Information to provide you with targeted advertisements or marketing communications that we believe may interest you.

Do Not Track

We do not change our data collection and use practices when we receive a "Do Not Track" signal from your browser.

Data Retention

We maintain your Order Information for our records unless you ask us to delete it.

Changes

We may update this privacy policy to reflect changes in our practices or for other operational, legal, or regulatory reasons.

Contact Us

If you have questions, need more information about our privacy practices, or wish to make a complaint, please reach out to us at hello@karmalulu.com.

This revised privacy policy incorporates some of the additional details and requirements specific to the UAE. However, for full legal compliance, you might want to consult with a legal expert who specializes in data protection and privacy laws in the UAE.